Most of New Orleans went dark on Sunday after Hurricane Ida took out transmission lines and forced power plants offline. It was an all too familiar scene in a city that has often lost power during big storms.

But this was an outage that was never supposed to happen. The utility company Entergy opened a new natural gas power plant in the city last year, pledging that it would help keep the lights on — even during hot summer days and big storms. It was one of two natural gas plants commissioned in recent years in the New Orleans area, the other one hailed by Gov. John Bel Edwards last year as a “source of clean energy that gives our state a competitive advantage and helps our communities grow.”

The storm raises fresh questions about how well the energy industry has prepared for natural disasters, which many scientists believe are becoming more common because of climate change. This year, much of Texas was shrouded in darkness after a winter storm, and last summer officials in California ordered rolling blackouts during a heat wave.

More than a million residential and commercial customers in Louisiana were without power on Monday afternoon, and Entergy and other utilities serving the state said it would take days to assess the damage to their equipment and weeks to fully restore service across the state. One customer can be a family or a large business, so the number of people without power is most likely many times higher. In neighboring Mississippi, just under 100,000 customers were without power.

Residents and government officials are now asking why the plant didn’t keep electricity flowing to at least some of the city and how all eight transmission lines bringing power to New Orleans from elsewhere went out of service at the same time — a failure that Entergy blamed on Ida’s “catastrophic intensity.”

“If anything happened to the transmission, this gas plant was supposed to supply power to the city of New Orleans,” said Monique Harden, assistant director for public policy at the Deep South Center for Environmental Justice, one of the leading organizations fighting the gas plant in the city. “This is going to require some investigation.”

Entergy did not immediately respond to requests to discuss the gas plant and its transmission lines.

Extreme weather linked to climate change has strained electric grids around the country, compounding the toll of natural disasters by leaving hospitals, governments, people and businesses without electricity for days or weeks. Storms have revealed that energy companies and their regulators have not done enough to harden transmission lines and power plants to withstand extreme temperatures and winds. In some cases, power lines and other utility equipment have caused disasters like some of California’s largest and deadliest wildfires.

 

Energy experts said it was too early to say what happened to Entergy’s New Orleans gas plant and transmission lines and draw lessons from the storm. But natural disasters have highlighted the need for improvements, including making grids less prone to large failures.

“Generally speaking, you’re never going to be able to construct a system that can withstand absolutely any natural disaster,” said Larry Gasteiger, executive director of Wires, a trade association that represents utilities that build and operate high-voltage transmission lines. “But it speaks to the need for building out a more resilient system.”

The Biden administration has planned tens of billions of dollars to add more transmission lines to carry more solar and wind power from one region of the country to another. But some energy experts said the increasing frequency of devastating hurricanes, wildfires and other disasters argues against a big investment in power lines and for greater investment in smaller-scale systems like rooftop solar panels and batteries. Because small systems are placed at many homes, businesses, schools and other buildings, some continue to function even when others are damaged, providing much-needed energy during and after disasters.

Susan Guidry, a former member of the New Orleans City Council who voted against the Entergy plant, said she had worried that a storm like Ida could wreak havoc on her city and its energy system. She had wanted the city and utility to consider other options. But she said her fellow Council members and the utility had ignored those warnings.

“They said that they had dealt with that problem,” Ms. Guidry said. “The bottom line is they should have instead been upgrading their transmission and investing in renewable energy.”

Numerous community groups and city leaders opposed the gas-fired power plant, which is just south of Interstate 10 and Lake Pontchartrain, bordering predominantly African American and Vietnamese American neighborhoods. Nevertheless, the City Council approved the plant, which began commercial operations in May 2020. It generates power mainly at times of peak demand.

“Generally speaking, it’s not that the utilities are not willing to do it,” he said. “It’s that people aren’t willing to pay for it. Usually, it’s a cost issue. And undergrounding can make it more difficult to locate and fix” problems.

Big changes to electric grids and power plants are likely to take years, but activists and residents of New Orleans say officials should explore solutions that can be rolled out more quickly, especially as tens of thousands of people face days or weeks without electricity. Some activists want officials to put a priority on investments in rooftop solar, batteries and microgrids, which can power homes and commercial buildings even when the larger grid goes down.

“We keep walking by the solutions to keep people safe in their homes,” said Logan Atkinson Burke, executive director of the Alliance for Affordable Energy, a consumer group based in New Orleans. “When these events happen, then we’re in crisis mode because instead we’re spending billions of dollars every year now to rebuild the same system that leaves people in the dark, in a dire situation.”

Some residents have already invested in small-scale energy systems for themselves. Julie Graybill and her husband, Bob Smith, installed solar panels and batteries at their New Orleans home after Hurricane Isaac blew through Louisiana in 2012. They lost power for five days after Isaac, at times going to their car for air-conditioning with their two older dogs, said Ms. Graybill, 67, who retired from the Tulane University School of Medicine.