Volvo Cars said that by the middle of the next decade, it expects to generate half of all sales annually from fully electric cars; one third of all cars sold to be autonomous driving cars and half of all cars it offers to customers from its subscription service. Volvo Cars expects these initiatives to transform its connection to its customer base, with the aim to build a total of more than 5 million direct consumer relationships by the middle of the next decade, creating new sources of recurring revenue. This will also offer the company far greater potential to develop connected and other services for customers. Our customers’ expectations are changing rapidly. This means that Volvo Cars is also changing rapidly. These initiatives will help transform Volvo from being purely a car company to being a direct consumer services provider. —Hakan Samuelsson, president and chief executive On the financial […]